← Back to Case Studies
Retail
Growing Retail Chain Network Upgrade
How we unified network infrastructure across 8 retail locations to deliver consistent, reliable performance.
40%
Faster transaction processing
99.9%
Network uptime achieved
8
Locations unified
The Client
A growing retail chain with 8 store locations across Central Florida. They sell specialty consumer goods with both in-store and e-commerce operations.
The Challenge
As the company grew, their technology infrastructure couldn't keep pace:
- Each location had different equipment and configurations
- Network slowdowns during peak shopping hours
- No centralized visibility into store operations
- POS system reliability issues frustrating customers
The Solution
We designed and implemented a standardized network architecture:
Network Standardization
Consistent hardware and configuration across all 8 locations for easier management.
Bandwidth Optimization
Upgraded connections and implemented QoS to prioritize POS traffic.
Centralized Monitoring
Real-time visibility into all locations from a single dashboard.
Redundancy
Failover internet connections at high-volume locations.
The Results
The network upgrade delivered immediate and measurable improvements:
- Transaction processing 40% faster at checkout
- Network uptime improved to 99.9%
- Single pane of glass for monitoring all locations
- Issues identified and resolved before staff notice
- Foundation ready for continued expansion
"Our stores now have the reliable, fast technology they need. We can actually see what's happening across all our locations, and issues get fixed before they impact customers."
— CEO