Terms of Service

1. Agreement to Terms

By accessing or using the website and services of ABDA IT Consulting LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

ABDA IT Consulting LLC provides information technology consulting and managed services, including but not limited to:

• Managed IT Support and Help Desk Services
• Cloud Migration and Management
• Cybersecurity Solutions and Assessments
• Network Infrastructure Design and Implementation
• IT Strategy and Consulting
• Hardware and Software Procurement

3. Service Agreements

Specific services provided by ABDA IT Consulting LLC are governed by separate service agreements, statements of work, or contracts that outline the scope, deliverables, pricing, and terms specific to those services. In the event of a conflict between these Terms and a specific service agreement, the service agreement shall prevail.

4. User Responsibilities

When using our website or services, you agree to:

• Provide accurate and complete information when requested
• Maintain the security of any account credentials
• Not use our services for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with or disrupt our services or servers
• Comply with all applicable laws and regulations

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of ABDA IT Consulting LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

Any intellectual property developed specifically for a client as part of our services will be governed by the applicable service agreement.

6. Confidentiality

We understand the sensitive nature of IT services and are committed to maintaining the confidentiality of your business information. Specific confidentiality obligations are detailed in our service agreements. We implement appropriate security measures to protect confidential information.

7. Payment Terms

Payment terms for services are specified in individual service agreements. General payment terms include:

• Invoices are due within 30 days unless otherwise specified
• Late payments may incur interest charges
• All fees are in U.S. dollars unless otherwise specified
• Prices are subject to change with reasonable notice

8. Service Level Agreements

For managed services, specific service level agreements (SLAs) detailing response times, uptime guarantees, and support availability will be provided in separate documentation. SLAs are subject to the terms outlined in individual service contracts.

9. Limitation of Liability

To the maximum extent permitted by law, ABDA IT Consulting LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our services.

Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless ABDA IT Consulting LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our services.

11. Termination

We reserve the right to suspend or terminate your access to our website or services at any time for any reason, including violation of these Terms. Termination of specific services is governed by the applicable service agreement. Upon termination, provisions that by their nature should survive will remain in effect.

12. Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Orange County, Florida.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us: